Mercedes-Benz vans and utes will step up from a standard three-year warranty to five years. V-Class, X-Class and Marco Polo variants will be covered by a five-year / unlimited kilometre warranty, with five years of complimentary Roadside Assistance and a three-year / unlimited kilometre warranty for the 12-volt battery. Where the above variants are used in a commercial application, a five-year / 250,000 km warranty applies (3 years/250,00km for 12 volt battery).
Vito, Valente and Sprinter vans are classed as commercial vehicles, and receive a five-year / 250,000 km warranty, five years’ Roadside Assistance and three-year / 250,000 km coverage for 12-volt batteries.
Mercedes-Benz Vans Australia Pacific Managing Director Diane Tarr said the new warranty structure would provide greater certainty for fleets, owner-drivers and private users alike.
“We understand our commercial customers in particular are looking closely at whole-of-life costs, and that transparency in servicing and running costs is crucial. The new five-year manufacturer’s warranty further solidifies the value proposition in our compelling product line-up,” she said.
A grace period will apply to purchasers of new Mercedes-Benz vehicles before 1 April, with the implementation of the new warranty structure to be backdated to include vehicles sold on or after 1 March 2020.